Question 1

What is Rick Simpson Oil (RSO)?

Accepted Answer

Rick Simpson Oil is a highly concentrated cannabis extract named after Rick Simpson, who popularized its use. RSO is a full-spectrum extract containing high levels of THC (typically 60-90%) along with other cannabinoids, terpenes, and plant compounds that work together for the entourage effect.

Question 2

What is FECO and how is it different from RSO?

Accepted Answer

FECO (Full Extract Cannabis Oil) is similar to RSO but typically made using food-grade ethanol instead of isopropyl alcohol. FECO often retains more terpenes due to lower extraction temperatures, resulting in a broader spectrum of compounds and potentially enhanced effects.

Question 3

How do I take RSO or FECO?

Accepted Answer

Start with a rice grain-sized amount (about 25mg). Place it under your tongue for sublingual absorption, swallow directly, or mix with food. Effects take 1-2 hours when ingested. Start low and increase gradually over 2-4 weeks to find your optimal dose.

Question 4

What is the recommended RSO dosing protocol?

Accepted Answer

The traditional protocol starts with three doses daily (morning, afternoon, night) of rice grain-sized amounts. Gradually double the dose every 4 days until reaching 1 gram per day. This takes about 90 days. Always consult a healthcare provider before starting.

Question 5

How long until I feel the effects?

Accepted Answer

When taken orally or sublingually, effects typically begin within 30-90 minutes and can last 4-8 hours. Effects vary based on metabolism, tolerance, and whether taken with food. Start with small amounts to gauge your response.

Question 6

How should I store my RSO or FECO?

Accepted Answer

Store in a cool, dark place away from heat and light. Refrigeration extends shelf life after opening. Keep the syringe cap tightly closed. RSO/FECO typically stays potent for 6-12 months when properly stored.

Question 7

How long does shipping take?

Accepted Answer

We offer same-day shipping on orders placed before 2pm EST. Standard delivery takes 3-5 business days within the USA. Express shipping (1-2 days) is available. All orders ship with discreet packaging.

Question 8

Is shipping discreet?

Accepted Answer

Yes, absolutely. All orders ship in plain, unmarked packaging with no indication of contents. The return address shows only our company name, and no cannabis-related terminology appears anywhere on the package.

Question 9

Do you ship internationally?

Accepted Answer

We currently ship to select countries. Please contact us to confirm availability in your location. International orders may be subject to customs inspection and local regulations. We recommend checking your local laws before ordering.

Question 10

Can I track my order?

Accepted Answer

Yes, you'll receive a tracking number via email once your order ships. You can track your package directly through USPS, UPS, or FedEx depending on your shipping method.

Question 11

Do you offer free shipping?

Accepted Answer

Yes! We offer free standard shipping on orders over $500 within the United States. Express shipping is available for an additional fee on all orders.

Question 12

Are your products lab tested?

Accepted Answer

Yes, every batch is tested by independent third-party laboratories for cannabinoid potency, terpene profile, and safety (pesticides, heavy metals, residual solvents, microbials). Certificates of Analysis (COA) are available for all products.

Question 13

What extraction method do you use?

Accepted Answer

We use proprietary CO2 extraction for RSO products and food-grade ethanol extraction for FECO products. Both methods produce clean, full-spectrum extracts while preserving the complete cannabinoid and terpene profiles.

Question 14

What are the potential side effects?

Accepted Answer

Common effects may include drowsiness, dry mouth, increased appetite, and altered perception. THC affects everyone differently. Start with very small amounts to assess your tolerance. Avoid driving or operating machinery. Consult a healthcare provider if you have medical conditions.

Question 15

Can I use RSO with other medications?

Accepted Answer

Cannabis can interact with certain medications, particularly blood thinners and medications metabolized by the liver. Always consult your healthcare provider before using RSO/FECO, especially if you take prescription medications.

Question 16

Is RSO legal?

Accepted Answer

RSO legality varies by jurisdiction. We ship to areas where cannabis products are legally permitted. It is your responsibility to understand and comply with your local laws regarding cannabis products before ordering.

Question 17

What is your return policy?

Accepted Answer

We offer a 30-day satisfaction guarantee. If you're not satisfied with your product, contact us within 30 days of delivery for a refund or exchange. Products must be at least 70% unused for returns.

Question 18

How do I initiate a return?

Accepted Answer

Email sales@premiumcannabisoil.shop with your order number and reason for return. We'll provide return instructions. Refunds are processed within 5-7 business days of receiving the return.

Question 19

What if my product arrives damaged?

Accepted Answer

Contact us immediately with photos of the damaged product and packaging. We'll send a replacement at no cost or provide a full refund. Report damage within 48 hours of delivery.

Question 20

How can I contact customer support?

Accepted Answer

Email us at sales@premiumcannabisoil.shop, call or WhatsApp +1 (310) 592-9495, or use the contact form on our website. Our support team responds within 24 hours, Monday through Friday, 9am-6pm EST.

Question 21

Can I modify or cancel my order?

Accepted Answer

Orders can be modified or cancelled within 1 hour of placement. After that, orders enter processing. Contact us immediately at sales@premiumcannabisoil.shop if you need to make changes.

Question 22

Do you offer bulk or wholesale pricing?

Accepted Answer

Yes, we offer wholesale pricing for qualified buyers. Contact us at wholesale@premiumcannabisoil.shop with your business information and quantity requirements for a custom quote.

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